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FAQs
When will my order arrive?
We know how it feels waiting for an order. This is why all our orders are tracked so you can follow your Myoovi order all the way to your door. See delivery timelines here.
How often can I use Myoovi?
As much as you'd like!
Our bodies are all different, so some of us may need to use it for longer periods of time and that is completely fine. If you do feel any discomfort then maybe take a little break or move your Myoovi to a different spot.
Does Myoovi come with a warranty?
All our products come with a 1-year warranty from the date you bought it.
So if you come across any issues or your product is just not working the way it should be send us an email on Support@myoovi.co.uk and we will be sure to resolve the issue or send out a new one :)
Our warranty doesn't cover issues caused by damage or misuse.
What if I want to return my order?
Our bodies all work differently, and that's okay! That's why we have a 60 day return policy.
If you're not completely satisfied with your purchase, just send it back to us in its original packaging within 60 days of receiving your order and we'll give you a full refund.
If you need any help, our customer service team is always here to lend a hand at support@myoovi.co.uk
More Than Just Menstrual Health
Did you know your overall health is totally linked to your menstrual cycle?
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